Privacy Policy
Last updated: December 9, 2025
1. Introduction
Welcome to Skyhigh Edu ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our German learning application and services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you provide to us, including but not limited to:
- Name and contact information (email address, phone number)
- Account credentials and profile information
- Learning progress and performance data
- Payment information (processed through secure third-party payment processors)
2.2 Usage Data
We automatically collect information about how you interact with our application, including:
- Device information (device type, operating system, unique device identifiers)
- Log data (IP address, access times, pages viewed)
- App usage patterns and preferences
3. How We Use Your Information
We use the collected information for various purposes, including:
- Providing, maintaining, and improving our services
- Personalizing your learning experience
- Processing transactions and sending related information
- Sending you updates, newsletters, and promotional materials (with your consent)
- Responding to your inquiries and providing customer support
- Analyzing usage patterns to enhance app functionality
- Ensuring security and preventing fraud
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- With service providers who assist us in operating our app and conducting our business
- When required by law or to protect our rights and safety
- In connection with a business transfer (merger, acquisition, etc.)
- With your explicit consent
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal data
- The right to rectify inaccurate data
- The right to request deletion of your data
- The right to object to processing of your data
- The right to data portability
- The right to withdraw consent
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our app and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
8. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: [email protected]
Phone: +91 8714012898
Address: Nechupadam Spire, Near St. Peters College, Kolenchery Ernakulam, Kerala - 682311